What do our customers think of our managed support services?
After compiling the results of our support desk surveys over the last 2 years i’m ecstatic to say that 97.2% customer satisfaction has been met, far surpassing the benchmark for the industry average.
Why is this result so important to Computerlink?
Over the last 25 years Computerlink has been founded on the premise that good personalised IT service delivery is critical for our customers to grow. Having achieved our target, it has enabled our own service portfolio to expand & prosper.
Customer focus, satisfaction & retention is paramount, even more so in todays subscription based market place.