Managed IT Support Services in Oakham

Managed IT Support

for SME’s in Oakham

Complete IT Support for Business. Providing reliable, rapid and trusted IT services since 1989.

Rapid & Reliable IT Support

With flexible packages scalable to match your IT needs, our experts are here to keep your business running smoothly.

The Microsoft Experts

Your #1 Local Oakham IT Support Provider

At Computerlink, we provide a wide array of proactive IT and communications support services to SMEs in and around Oakham. Companies using us are billed per user per month, giving us the flexibility we need to meet your budgetary and business requirements.

Regardless of whether you’re searching for a dependable provider to come in and operate next to your in-house department or completely outsource, we can assist. We support a broad range of hardware that includes web filters, routers, firewalls, and switches, as well as a choice of storage, like SAN and NAS.

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What Our Clients Have To Say

…Computerlink have acted as our IT Department for over 10 years. We have moved offices, doubled our employee numbers and significantly increased our data security during this time. Computerlink have always exceeded our expectations with their support, they have consistently shown flexibility and presented solutions within our budget. We hope to continue this partnership for many years more…
Richard Bailey | Managing Director | EMEA Recruitment

…The IT support provided over the past 10 years has been exceptional. We rely on our IT infrastructure to work around the clock. Response time is speedy and the customer service second to none….
Andrew T | Office Manager | AnchorPrint Group Limited

…Computerlink has been our preferred IT support provider for 20 years – They offer exceptional service providing advice, support and on-site attendance for both hardware and software requirements. Friendly customer service with an excellent problem solving ability – Great company to deal with – They look after our IT so we can look after our business….
Tony Mikunda | Director | Complete Detection Systems Limited

We Are ComputerLink

Since we began, over 25 years ago, we’ve worked tirelessly to build a strong local reputation in Oakham for reliable, cost-effective IT support. In what is a rapidly-evolving industry, we are always investing in new knowledge and technology, something that allows us to know exactly how to keep your systems running smoothly.

Our goal is to give our customers the reassurance of a well-performing, robust network. You can trust Computerlink to deliver. Call us today to learn more.

We support an array of different hardware, including PCs and Microsoft servers – something we back up with agreed response times for both emergency and maintenance tasks.

About ComputerLink

Fast Response Times
When you have a managed contract with us, you’re protected by an SLA (Service Level Agreement) for great peace of mind. When talking about your business-critical systems, you can choose between a 4 or 8-hour response time, or our ‘on call’ out-of-hours plan.

Service Desk & On-site Support
We run the very latest IT service management software to provide a ticketing system for all service requests that are raised. Raising a ticket is easy via phone or email. For a simple, 1st line support request, you can speak directly with the technical engineer who’ll attempt to fix things there and then on the call.

If your request is more complex or you have a business-critical incident, we have an escalation process which our 3rd line team deals with, which can, if needed, involve a site visit.

Proactive Defence
As part of the service we provide, we proactively manage both your devices and your network, so that we can spot and fix any weakness that either hurts your productivity or turns into something that presents a risk to your operation.

We keep a very close eye on your network for performance issues with the very latest Remote Monitoring and Management Software. We also carry out patch policies to make sure your network is always up to date and safeguarded against security issues.

IT Strategies
When you have Managed Support with us, we add value by providing reporting and strategic guidance on IT, so you’re prepared from the ever-increasing demands of modern business. We can also help you with IT-related HR issues, like onboarding new staff or educating your employees on corporate policies and safe-working practices.

Local IT Support in Oakham
Our team is based in Leicester and over 80% of our clients are from the Oakham area or from within Leicestershire. While the overwhelming majority of IT infrastructure is online these days, we know that what customers really want is a local support that responds quickly and knows what they’re doing.

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Get a free 30 minute online consultation with our team.

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Join Our Team

Due to the exceptional services we provide to all our customers, our reputation is quickly spreading. We are continuously onboarding new customers. Therefore, we are looking to expand our team to keep up with demand whilst providing the same high level of service that our clients need.

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