Managed IT Support Services in Lutterworth

Managed IT Support

for SME’s in Lutterworth

Complete IT Support for Business. Providing reliable, rapid and trusted IT services since 1989.

Rapid & Reliable IT Support

With flexible packages scalable to match your IT needs, our experts are here to keep your business running smoothly.

The Microsoft Experts

Your #1 Local Lutterworth IT Support Provider

At Computerlink, we support SMEs in Lutterworth with a range of proactive IT and communications services. Our pricing is based per user and per month, giving us the flexibility to match both your budget and the way your business operates.

Irrespective of whether you’re looking for a reliable company to work alongside your in-house team or to fully outsource your IT, we can help. We support a wide selection of hardware including switches, web filters, firewalls and routers, along with a range of storage types such as SAN and NAS.

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What Our Clients Have To Say

…Computerlink have acted as our IT Department for over 10 years. We have moved offices, doubled our employee numbers and significantly increased our data security during this time. Computerlink have always exceeded our expectations with their support, they have consistently shown flexibility and presented solutions within our budget. We hope to continue this partnership for many years more…
Richard Bailey | Managing Director | EMEA Recruitment

…The IT support provided over the past 10 years has been exceptional. We rely on our IT infrastructure to work around the clock. Response time is speedy and the customer service second to none….
Andrew T | Office Manager | AnchorPrint Group Limited

…Computerlink has been our preferred IT support provider for 20 years – They offer exceptional service providing advice, support and on-site attendance for both hardware and software requirements. Friendly customer service with an excellent problem solving ability – Great company to deal with – They look after our IT so we can look after our business….
Tony Mikunda | Director | Complete Detection Systems Limited

We Are ComputerLink

In the 25 years since we started, we’ve become a trusted IT support provider in Lutterworth, known for offering reliable, and affordable IT support. Our industry moves very quickly, so we stay current by continually investing in new technology and expertise, helping ensure your systems keep running smoothly.

Our aim is to give our customers the confidence of a secure, efficient and resilient network. You can rely on Computerlink to help you achieve that. Get in touch today to find out more.

We work with a broad range of hardware, from Microsoft servers and PCs through to everyday infrastructure, all supported by guaranteed response times covering both emergency issues and routine maintenance.

About ComputerLink

Fast Response Times
With our managed contracts, you’re backed by an SLA (Service Level Agreement) that provides reassurance you can depend on. For your business-critical systems, you’ve got the option of a 4-hour or 8-hour response time, or our out-of-hours ‘on-call’ service.

Service Desk & On-site Support
We use leading IT service management software to log and manage all service requests, which can be raised either by phone or email. For 1st line issues, you’ll be able to speak directly with an experienced engineer who’ll attempt to resolve the problem remotely during the call.

For more complex requests and business-critical incidents, issues are escalated to our 3rd line team and, where required, support can also be provided on-site.

Proactive Defence
As a standard part of our service, we proactively oversee both your network and devices, so that we can spot and fix any vulnerabilities before they slow your productivity or evolve into something that can threaten your business.

Using cutting-edge Remote Monitoring Software, we keep a watchful eye on your network for performance problems, as well as executing patch policies so that your network is always totally up to date and protected against security threats.

IT Strategies
Customers engaging with our Managed Support get added value in the form of reporting and guidance on IT strategy success in today’s high-demand business world. We can also help you with IT-related HR matters, such as educating staff on safe working practices and corporate policies or onboarding employees.

Local IT Support in Lutterworth
We’re based in Leicester and over 80% of our clients are from the Lutterworth area or wider Leicestershire. While most modern IT infrastructure exists in the online world, we know that what really matters is responsive, local support and fast callouts.

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Join Our Team

Due to the exceptional services we provide to all our customers, our reputation is quickly spreading. We are continuously onboarding new customers. Therefore, we are looking to expand our team to keep up with demand whilst providing the same high level of service that our clients need.

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