Managed IT Support Services in Market Harborough

Managed IT Support

for SME’s in Market Harborough

Complete IT Support for Business. Providing reliable, rapid and trusted IT services since 1989.

Rapid & Reliable IT Support

With flexible packages scalable to match your IT needs, our experts are here to keep your business running smoothly.

The Microsoft Experts

Your #1 Local Market Harborough IT Support Provider

At Computerlink, we support SMEs in Market Harborough with a wide array of proactive IT and communication services. When working with us, you’re billed by the user and the month, giving you the flexibility to meet your business needs while also staying on budget.

No matter if you’re looking for a reliable company to come in and collaborate with your existing in-house team or completely outsource your needs, we can help. We support a broad selection of hardware that includes web filters, routers, firewalls and switches, in addition to a range of storage options like NAS and SAN.

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What Our Clients Have To Say

…Computerlink have acted as our IT Department for over 10 years. We have moved offices, doubled our employee numbers and significantly increased our data security during this time. Computerlink have always exceeded our expectations with their support, they have consistently shown flexibility and presented solutions within our budget. We hope to continue this partnership for many years more…
Richard Bailey | Managing Director | EMEA Recruitment

…The IT support provided over the past 10 years has been exceptional. We rely on our IT infrastructure to work around the clock. Response time is speedy and the customer service second to none….
Andrew T | Office Manager | AnchorPrint Group Limited

…Computerlink has been our preferred IT support provider for 20 years – They offer exceptional service providing advice, support and on-site attendance for both hardware and software requirements. Friendly customer service with an excellent problem solving ability – Great company to deal with – They look after our IT so we can look after our business….
Tony Mikunda | Director | Complete Detection Systems Limited

We Are ComputerLink

Since we were founded, over a quarter of a century ago, we’ve built a strong local reputation with people in Market Harborough for providing reliable, affordable, professional IT support. Ours is a rapidly evolving industry, so we’re constantly reinvesting in training and technology to keep your systems running optimally.

We strive to give our customers the peace of mind that accompanies an efficient, robust network. You can trust Computerlink to help you reach your goals. Get in touch with us today to find out more.

We support a wide selection of hardware, from PCs to Microsoft servers, all of which is backed with guaranteed response times for both emergency incidents and routine tasks.

About ComputerLink

Rapid Response Times
When taking out a managed contract with us, you get an SLA (Service Level Agreement) which represents true peace of mind. When it comes to your business-critical systems, you have the choice of a 4-hour, 8-hour or ‘out of hours’ on-call service.

Service Desk & On-site Support
We provide a structured ticketing system for all your service requests, using the latest IT service management software. Raising a ticket is easy via email or phone, and for 1st line support requests, you get to speak directly with a technical engineer who’ll do their best to fix the problem there and then.

We also have an escalation process for more complex or business-critical incidents, which are taken care of by our 3rd line team, which can, if needed, come to your site.

Proactive Defence
As part of what we offer, we manage your devices and network proactively, so that we can quickly identify and resolve any weakness that might be there, before they’re able to hurt your productivity or develop into a business threat.

A very close eye is kept on your network using the latest Remote Management Software, so that performance problems are picked up. We also execute patch policies to make sure your network is always fully up to date and protected against security threats.

IT Strategies
When you’re one of our Managed Support Customers, you also get to enjoy reporting and IT strategy guidance to help you succeed in the demanding world of modern business. We can also help you navigate IT-related HR matters, such as onboarding staff or providing education on safe working practices.

Local IT Support in Market Harborough
We’re based in Leicester and over 80% of the clients we work with are either in Market Harborough or inside the borders of Leicestershire. While most modern IT infrastructure exists online these days, we know what customers really want is good, local support that offers great callout times.

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Join Our Team

Due to the exceptional services we provide to all our customers, our reputation is quickly spreading. We are continuously onboarding new customers. Therefore, we are looking to expand our team to keep up with demand whilst providing the same high level of service that our clients need.

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