Managed IT Support

for SME’s in Market Harborough

Complete IT Support for Business. Providing reliable, rapid and trusted IT services since 1989.

Rapid & Reliable IT Support

With flexible packages scalable to match your IT needs, our experts are here to keep your business running smoothly.

The Microsoft Experts

Your #1 Local Market Harborough IT Support Provider

At Computerlink, we support SMEs in Market Harborough with a wide array of proactive IT and communication services. When working with us, you’re billed by the user and the month, giving you the flexibility to meet your business needs while also staying on budget.

No matter if you’re looking for a reliable company to come in and collaborate with your existing in-house team or completely outsource your needs, we can help. We support a broad selection of hardware that includes web filters, routers, firewalls and switches, in addition to a range of storage options like NAS and SAN.

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What Our Clients Have To Say

      EXCELLENT  
   Based on 8 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Sheridan Stevenson 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Computerlink Team look after our company I.T. systems and equipment. The service we receive is excellent - both reactive and proactive, and the Team are a pleasure to deal with. I would highly recommend Computerlink if you are looking for I.T. support
  
 
      Posted on Google  
   
   Tanya Gordon 
 
 
 
 Trustindex verifies that the original source of the review is Google. We’ve been using Computer Link for many years now and they have supported us through various problems that are time critical and reputation risking issues. Such as email deliverability issues when your entire business replies on emails these days. I can’t recommend them highly enough. They genuinely care and speak to people at our company of all tech levels. Thank you so much for the years of support so far
  
 
      Posted on Google  
   
   Andrew S 
 
 
 
 Trustindex verifies that the original source of the review is Google. We've recently engaged with ComputerLink. Nathan was friendly, communicative and professional.  Doing business with them is recommend.
  
 
      Posted on Google  
   
   Taylor Preston 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great company to work with
  
 
      Posted on Google  
   
   chris willey 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service
  
 
      Posted on Google  
   
   Chris Southwell 
 
 
 
 Trustindex verifies that the original source of the review is Google. Nathan and the team at Computerlink always provide excellent service and a professional response to the multitude of software and hardware issues that we throw at them. Their deep understanding and resourcefulness is invaluable for trouble shooting day to day and for partnering in developing our long term IT strategies. Many thanks guys!
  
 
      Posted on Google  
   
   Blaby haart 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good to work with, very professional.
  
 
      Posted on Google  
   
   Timothy Pumfrett 
 
 
 
 Trustindex verifies that the original source of the review is Google. Friendly and helpful staff

…Computerlink have acted as our IT Department for over 10 years. We have moved offices, doubled our employee numbers and significantly increased our data security during this time. Computerlink have always exceeded our expectations with their support, they have consistently shown flexibility and presented solutions within our budget. We hope to continue this partnership for many years more…
Richard Bailey | Managing Director | EMEA Recruitment

…The IT support provided over the past 10 years has been exceptional. We rely on our IT infrastructure to work around the clock. Response time is speedy and the customer service second to none….
Andrew T | Office Manager | AnchorPrint Group Limited

…Computerlink has been our preferred IT support provider for 20 years – They offer exceptional service providing advice, support and on-site attendance for both hardware and software requirements. Friendly customer service with an excellent problem solving ability – Great company to deal with – They look after our IT so we can look after our business….
Tony Mikunda | Director | Complete Detection Systems Limited

We Are ComputerLink

Since we were founded, over a quarter of a century ago, we’ve built a strong local reputation with people in Market Harborough for providing reliable, affordable, professional IT support. Ours is a rapidly evolving industry, so we’re constantly reinvesting in training and technology to keep your systems running optimally.

We strive to give our customers the peace of mind that accompanies an efficient, robust network. You can trust Computerlink to help you reach your goals. Get in touch with us today to find out more.

We support a wide selection of hardware, from PCs to Microsoft servers, all of which is backed with guaranteed response times for both emergency incidents and routine tasks.

About ComputerLink

Rapid Response Times
When taking out a managed contract with us, you get an SLA (Service Level Agreement) which represents true peace of mind. When it comes to your business-critical systems, you have the choice of a 4-hour, 8-hour or ‘out of hours’ on-call service.

Service Desk & On-site Support
We provide a structured ticketing system for all your service requests, using the latest IT service management software. Raising a ticket is easy via email or phone, and for 1st line support requests, you get to speak directly with a technical engineer who’ll do their best to fix the problem there and then.

We also have an escalation process for more complex or business-critical incidents, which are taken care of by our 3rd line team, which can, if needed, come to your site.

Proactive Defence
As part of what we offer, we manage your devices and network proactively, so that we can quickly identify and resolve any weakness that might be there, before they’re able to hurt your productivity or develop into a business threat.

A very close eye is kept on your network using the latest Remote Management Software, so that performance problems are picked up. We also execute patch policies to make sure your network is always fully up to date and protected against security threats.

IT Strategies
When you’re one of our Managed Support Customers, you also get to enjoy reporting and IT strategy guidance to help you succeed in the demanding world of modern business. We can also help you navigate IT-related HR matters, such as onboarding staff or providing education on safe working practices.

Local IT Support in Market Harborough
We’re based in Leicester and over 80% of the clients we work with are either in Market Harborough or inside the borders of Leicestershire. While most modern IT infrastructure exists online these days, we know what customers really want is good, local support that offers great callout times.

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Join Our Team

Due to the exceptional services we provide to all our customers, our reputation is quickly spreading. We are continuously onboarding new customers. Therefore, we are looking to expand our team to keep up with demand whilst providing the same high level of service that our clients need.

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