Managed IT Support

for SME’s in Melton Mowbray

Complete IT Support for Business. Providing reliable, rapid and trusted IT services since 1989.

Rapid & Reliable IT Support

With flexible packages scalable to match your IT needs, our experts are here to keep your business running smoothly.

The Microsoft Experts

Your #1 Local Melton Mowbray IT Support Provider

Over the past 25 years we have gained a strong local reputation in Melton Mowbray for providing reliable, cost effective and professional IT support. In this ever evolving industry we always invest in the latest technology and knowledge helping to keep your business systems running smoothly.

Our aim is to provide you with complete security and peace of mind. You can trust in Computerlink. Contact us to find out more.

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What Our Clients Have To Say

      EXCELLENT  
   Based on 8 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Sheridan Stevenson 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Computerlink Team look after our company I.T. systems and equipment. The service we receive is excellent - both reactive and proactive, and the Team are a pleasure to deal with. I would highly recommend Computerlink if you are looking for I.T. support
  
 
      Posted on Google  
   
   Tanya Gordon 
 
 
 
 Trustindex verifies that the original source of the review is Google. We’ve been using Computer Link for many years now and they have supported us through various problems that are time critical and reputation risking issues. Such as email deliverability issues when your entire business replies on emails these days. I can’t recommend them highly enough. They genuinely care and speak to people at our company of all tech levels. Thank you so much for the years of support so far
  
 
      Posted on Google  
   
   Andrew S 
 
 
 
 Trustindex verifies that the original source of the review is Google. We've recently engaged with ComputerLink. Nathan was friendly, communicative and professional.  Doing business with them is recommend.
  
 
      Posted on Google  
   
   Taylor Preston 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great company to work with
  
 
      Posted on Google  
   
   chris willey 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service
  
 
      Posted on Google  
   
   Chris Southwell 
 
 
 
 Trustindex verifies that the original source of the review is Google. Nathan and the team at Computerlink always provide excellent service and a professional response to the multitude of software and hardware issues that we throw at them. Their deep understanding and resourcefulness is invaluable for trouble shooting day to day and for partnering in developing our long term IT strategies. Many thanks guys!
  
 
      Posted on Google  
   
   Blaby haart 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good to work with, very professional.
  
 
      Posted on Google  
   
   Timothy Pumfrett 
 
 
 
 Trustindex verifies that the original source of the review is Google. Friendly and helpful staff

…Computerlink have acted as our IT Department for over 10 years. We have moved offices, doubled our employee numbers and significantly increased our data security during this time. Computerlink have always exceeded our expectations with their support, they have consistently shown flexibility and presented solutions within our budget. We hope to continue this partnership for many years more…
Richard Bailey | Managing Director | EMEA Recruitment

…The IT support provided over the past 10 years has been exceptional. We rely on our IT infrastructure to work around the clock. Response time is speedy and the customer service second to none….
Andrew T | Office Manager | AnchorPrint Group Limited

…Computerlink has been our preferred IT support provider for 20 years – They offer exceptional service providing advice, support and on-site attendance for both hardware and software requirements. Friendly customer service with an excellent problem solving ability – Great company to deal with – They look after our IT so we can look after our business….
Tony Mikunda | Director | Complete Detection Systems Limited

We Are ComputerLink

At Computerlink we offer SME’s in Melton Mowbray a choice of pro-active support options covering IT and communications infrastructure. Our Managed IT Support contracts are billed monthly, per user, and are flexible to suit both your business and budget. Whether you are looking to fully outsource your IT support, or find a reliable company to work alongside your in-house team, we can help.

We support a range of hardware including Microsoft Server’s and PC’s, all types of storage including SAN & NAS, routers, firewalls, web filters & switches.

About ComputerLink

Service Desk & On-site Support
We use a leading IT service management software to ticket all service and support requests, which can be placed by either telephone or email. For a prompt resolution to 1st line support requests you can speak to an experienced technical engineer immediately who will try to resolve the issue remotely. Escalation processes are in place for more complex requests and critical incidents which are serviced by our 3rd line team and include on-site visits, where required.

Rapid Response Times
All managed contracts are backed by Service Level Agreements ensuring rapid response times and complete peace of mind. Choose from a 4 or 8 hour response and an on-call out of hours service for business-critical incidents.

Proactive Defence
As part of our service we will proactively manage and monitor your devices and network to identify and address vulnerabilities before they affect productivity or constitute a risk to your business. We use a best in breed Remote Monitoring and Management Software to routinely scan for performance issues and enforce patch policies to ensure all system software is kept up to date to reduce security threats.

IT Strategies
As an added value service to all our Managed Support clients, we will also report and advise on IT strategy and the changing demands of the modern workplace, and help with IT related HR matters, such as onboarding new employees, managing leavers and educating end users with regard to corporate policies and safe working practices.

Local IT Support in Melton Mowbray
We are based in Leicester with 80% of our clients being local to us within Melton Mowbray and Leicestershire. Despite most IT infrastructure being online today, we appreciate customers want local support for rapid callout times.

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Join Our Team

Due to the exceptional services we provide to all our customers, our reputation is quickly spreading. We are continuously onboarding new customers. Therefore, we are looking to expand our team to keep up with demand whilst providing the same high level of service that our clients need.

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